What our readers say about 188bet
Alejandro "Alex" Johnson is a careered blogger with passion for online gambling and a deep knowledge and interesting prose in his excellent work that dates back at least a decade.
Are There Any Negative Customer Reviews About 188Bet Casino
There are always many reviews about gambling platforms, both negative and positive. Since it is an online business, most reviews are found on watchdog sites like Trust Pilot. During our research, we found plenty of reviews of 188Bet Casino – there were 56 reviews on Trust Pilot alone. As usual, most of these reviews were negative.
Most complaints were about the difficulty of withdrawals. They said that the site asked for a lot of verification and details when it came to the withdrawals. Other complaints were about players being forced to spend their entire deposit before they could withdraw any money.
Most of the positive reviews praised the site for its quality and efficient customer support and great variety of slot games.
Reasons Why 188Bet Is a Reputable Online Casino
Licensed by Trustworthy Authorities
188Bet Casino has licenses from two major bodies: The Isle of Man and the UKGC. The UKGC is an internationally recognised and respected authority when it comes to the online gambling scene. While the Isle of Man license is not as strong as the UKGC, it makes a significant difference as it adheres to high levels of corporate governance. These two licenses make it a reputable option for players.
Excellent Customer Support
Customer service is a huge aspect of online gambling. 188Bet has perfected its customer support channels. The site has region-based phone lines, as well as email support. The latter works best for queries that need lengthy explanations and file attachments. If you want quick assistance on urgent issues, the live chat support is available 24/7.
Well-Designed Website
The design and layout of the 188Bet Casino website is user-friendly and easy to navigate. There is no clutter, and you can easily find what you are looking for. Even better, the website is compatible with different devices, and boasts superb mobile and desktop versions. Those looking for a more streamlined experience can install the 188Bet Casino mobile app and access the games and services on the go.
Big Array of Casino Games from Renowned Developers
Players can find a wide variety of casino games on the 188Bet platform. The biggest number of titles is on slot games, followed by table games and live casino titles. They are powered by trusted names in the industry, including Microgaming, Quickfire, NextGen, BetSoft, and NetEnt. You can filter the games by provider, release date, or category.
Withdrawals Approved Within 24 Hours
188Bet Casino prides itself on having fast withdrawals. The casino takes 24 hours to approve withdrawal requests. After this, the time it takes for the money to hit your account depends on your selected payment methods. The e-wallets are generally faster and will process within 2 to 5 hours. Credit and debit cards, on the other hand, take 1 to 5 working days.
What Can You Do in If You Suspect Fraud at 188Bet Casino?
188Bet Casino has a very clear page for ‘Terms and Conditions’. During our research, we came across a section dedicated to disputes. The casino takes complaints very seriously, as stated in the segment.
If you have any issues or suspect fraud (or scams) on-site, you must raise a complaint with 188Bet’s customer support team. You can do so through the ‘Contact US’ page on the site detailing the issue at hand. They promise to do their best to resolve the problem.
When the complaint is submitted at 188Bet, they promise to investigate the matter fairly and objectively. They will then advise you on the most favourable course of action.
If you are not satisfied with the response, you can go through the alternative dispute resolution path, as noted on the website. All the complaints that are irresolvable by the customer support team are elevated to the Isle of Man Gambling Supervision Commission.
Is The Log In At 188Bet Casino Safe?
The log in process at 188Bet Casino is safe for users. You will be required to enter your username/email and password. If you forget your details, simply click on the ‘Forgot Account?’ prompt, and you will get a reset link sent to your registered email.
We read through the ‘Privacy Policy’ and noticed how serious the site takes its customers’ privacy. They state that they only collect your personal information to ensure a smooth login and experience on the website.
The site uses technical and organisational measures to safeguard all the information gathered during the login process. Even better, the site has an encryption certificate to protect custoмеr data from unauthorised third parties.
While 188Bet Casino does its part to ensure your login is safe, you must exercise caution to protect yourself. For instance, if you use public computers or devices to access the site, ensure that you log out after use. Leaving your account running makes vulnerable – not all people have good intentions and if someone gets access to your account may alter your account details, including your balance.
Is the Casino Bonus of 188Bet Reputable?
Bonuses and promotions are not 188Bet Casino’s strongholds. During our research, we did not find many ongoing 188Bet offers or incentives for new players or existing customers. The site lacks permanent promotions.
However, players get seasonal offers and tournaments to participate in. The available 188Bet Casino bonuses are very reputable with favourable wagering requirements. Most bonuses have a wagering requirement of 6X, which is among the lowest in online casinos. It means that a player only needs to use the bonus 6 times before they can request a withdrawal from the platform.
Additionally, we read through the ‘Promotion Terms and Conditions’ and found that 188Bet casino bonuses had an expiration timeframe of days. Most casinos have a 7 to 30 days window, which may be inconvenient when wagering the winnings. All these aspects point to the fact that the bonus is reputable.
Is My Credit Card Data Safe?
Looking into the ‘Privacy Policy’, we found that 188Bet prioritises confidentiality and security. The site states that all the information entered on the site will not be made available to anyone outside 188Bet. Additionally, all the 188Bet Casino employees in contact with the information are obligated to keep the information strictly confidential.
188Bet Casino claims to hold customer funds separately from its company’s funds to enhance security. They have taken this vital step to bump up financial security. In case anything happens or there are instances of insolvency, your funds within the separate accounts will be fully protected. They will not get into the liquidator’s hands.
The site recommends that you also do your part in protecting your log in information and credit card data. Remember that your 188Bet password is confidential and should never be given out to anyone. If your password is discovered by another person, you need to contact the customer support and change the details.
Additionally, if you use a public internet connection, you must be careful when entering credit card data. Using the internet with loopholes may expose you to unauthorised third parties, thus endangering your credit card data.
Reader’s Call – We Will Help You
Do you suspect fraud or scam at 188Bet or any other online casino? Well, we are here for you! Our mission is to streamline the online gambling scene and better the environment for everyone involved.
If you have an issue, our communication lines are open. You can send us an email at xudunfw.com or write in the comments section below. Our team is actively reading emails and comments and will respond to you within 24 hours. Help us safeguard the gambling scene for you and other players.
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