Pros & Cons of DreamWins Casino
- Players enjoy personalised promotions
- Has an extensive selection of games
- A chance to experience an immersive live casino section
- Duly licensed by the Curacao Gaming Control Board (GCB)
- Convenient and easy sign-up process
- May have limited withdrawal options for players
- Wagering requirements may be quite high
Angel Petkov, hailing from Vratsa, Bulgaria, pivoted from retail management to become an IGaming industry guru. After a transformative stint in Edinburgh, Scotland, he's spent over five years penning top-notch content on casino games and betting. Known for his expertise and reliability, Angel's writing is a treasure trove for IGaming enthusiasts.
Everything You Need To Know About DreamWins Casino
Facts about DreamWins Casino
Logo | |
---|---|
Rating | 7.9 |
Company Address | Zuikertuintjeweg Z/N, Curaçao |
Licence | Curacao |
Amount of Games | 480 |
RTP | 96.50% |
Bonus | 750$ |
Casino Games – Slots and Table Games
DreamWins Casino boasts a huge range of casino games that you can play. During my review, I found more than 4000 games from over 100 software developers. One of the biggest chunks of the games belongs to the slots. These slot games are a fan favourite due to their simple gaming mechanism. Whether you are new to gambling or an experienced player, you can quickly learn the ropes. Some of the slots titles I found at DreamWins Casino include:
- Book of Dead
- Gates of Olympus
- Wolf God
- Sweet Bonanza
- Starburst
Besides the slots, DreamWins Casino has table games in its portfolio. Table games, as the name suggests, are games played on a table setting. They involve multiple players and require you to have a strategy to win. DreamWins Casino has a selection of Roulette, Blackjack, Baccarat, and even Poker. The titles here include:
- Lightening Roulette
- Roulette Classic
- French Roulette
- Russian Poker
- Oasis Poker
- Three Card Poker
- Blackjack Classic
- Speed Baccarat
- 3D Baccarat
Additionally, DreamWins Casino offers a variety of live casino games from top developers like Evolution, including popular titles such as Lightning Roulette and First Person Blackjack. These games provide a seamless playing experience without the need for downloads.
DreamWins Casino Payout Rate (RTP)
The Return to Player (RTP) rate refers to the amount of money players can expect back when playing casino games. DreamWins has an average RTP of 94% (varies depending on the game). This means that for every $100 wagered, players get back at least $94. According to my assessment, the highest-paying RTP is in the slots. This is because these games have bonus features such as bonus spins and rounds to boost your winnings.
DreamWins Casino Software
Games at casinos come from iGaming software providers. While DreamWins Casino is a new entrant in the gambling scene, it has managed to bring together more than 4000 games from over 100 software providers. Most of them offer slot and table games. Here are a few big names you can expect in the list of software providers at DreamWins Casino:
- Evolution: The Evolution Gaming Studio are popular for its amazing live casino products. The company has been in operation since 2006 and has exciting live variations on DreamWins such as Crazytime, Lightning Roulette, Monopoly, and First Personal Dream Catcher.
- Pragmatic Play: Pragmatic Play has quickly risen in popularity despite being among the newest software providers. It was founded in 2015 and has more than 580 games in its portfolio. This includes table games and live dealer offerings. Some of the titles by Pragmatic Play on DreamWins are Gates of Olympus, Big Bass Splash, and Lokis Riches.
- NetEnt: NetEnt is another big wig in the gambling scene. It began as Net Entertainment in 1996 and is popular for visually stunning and immersive slot games. Here on DreamWins, it is responsible for games such as the Ozzy Osbourne Video Slots, King of Slots, and Guns N’ Roses Video Slots.
- Betsoft: Betsoft was founded in 1999 and has over 150 games featuring countless themes and layouts. It is popular for its selection of 3D slots and table games to appeal to different players. Some of the titles by Betsoft I found on DreamWins are Rags to Witches, Heart’s Desire, The Slotfather Book of Wins, and Wish Granted.
DreamWins Casino Live Casino
Table games are usually the foundation for a live casino. During my review, I found a dedicated lobby for live dealer games that you can play. It provides players with an authentic and immersive experience just like they would at a traditional casino.
Upon clicking on the ‘Live Casino’ option, you can easily select all the games or narrow down to the live dealer variations. The categories are very clear and enable players to quickly navigate regardless of whether they are using mobile or desktop devices.
Most of the live casino titles come from the live gaming guru, Evolution Gaming Studios. Evolution is popular for its professional dealers and cutting-edge technology that brings players the rush and thrill that you could find at a casino.
Besides Evolution Gaming, there are also titles by Live88, a software company that boasts of offering the most immersive roulette, blackjack, and multiple tables customised to players’ needs and demands. The live casino titles I found at DreamWins Casino include:
- Crazy Time
- Lightning Roulette
- Live Baccarat
- Live 88
- Monopoly
- Super Sic Bo
- Live Blackjack
Payment Methods at DreamWins Casino
A casino can never be complete without diverse deposit methods. DreamWins Casino understand the important of offering variety to its customers and has a list of payment methods available. As a person who loved convenience and security, I was excited to find a range of options for deposits and withdrawals. Apart from the fiat deposits, DreamWins also allows you to fund your account using some of your favourite cryptocurrencies.
- MasterCard and Visa
- Skrill
- Paysafecard
- GiroPay
- Neteller
- MiFinity
- Bitcoin
- Tether
- Ethereum
I was pleased to find that the deposits at DreamWins Casino are free and almost instant. The process is simple and cost-effective for players, especially on a budget. The minimum deposit is set at $20 while the maximum varies depending on your selected method. It is important to note that some methods, especially Neteller, Skrill, and Paysafecard do not qualify for the welcome bonus. If you want to claim it, use other methods.
All these methods are safe and secure for players as they are linked with reputable providers. While the providers ensure the ultimate safety, you must also be careful not to share your payment details with any other person as this could cause a breach and potentially cause loss of funds.
Withdrawal Times at DreamWins Casino
While the deposits at DreamWins Casino are free of charge and instant, the withdrawals differ. The process is similarly simple and convenient as you only have to navigate the cashier section choose your preferred method and proceed to request a withdrawal. After this, DreamWins Casino will verify your request and authorise it. Additionally, DreamWins Casino offers ongoing promotions, including reload bonuses, to enhance your overall experience and encourage continued participation.
I used Skrill and was able to withdraw as little as $20. The maximum is $2500 per transaction and I think that is sufficient for most people. The best thing about using e-wallets such as Skrill is that the withdrawals are processed instantly. This means that you can receive funds within your account in less than two hours.
Further reviewing the payment options, I found that the minimum withdrawals for bank transfers are set at $30 while the maximum is $2500 per transaction. It is slightly higher than the e-wallets but is still very reasonable. For these, it takes up to 48 hours to process and I found this to be faster than most casinos. Surprisingly, there are no withdrawal fees imposed by DreamWins. You will receive the full amount (minus any taxes or charges imposed by the particular payment method).
Even though DreamWins Casino has a long list of payment methods, only two of them are eligible for withdrawals. I feel that this is on the lower side as compared to other gambling platforms. Generally, the withdrawals via Skrill were processed instantly and the bank transfers were completed within a plausible time frame. Cashing out your winnings shouldn’t be difficult at DreamWins Casino. Nevertheless, the casino can do better in providing more avenues for withdrawal.
DreamWins Casino Live Chat and Customer Support
DreamWins has an interactive customer support page for all users. Whether you use mobile or desktop versions, you can easily access the support on the live chat support. The platform blends AI and human support on the live chat. Your initial chat will be with a bot and I found it helpful. In case you have an unresolvable issue, consider escalating it to human support.
DreamWins Casino also has an email support channel that takes up to 24 hours to offer you a response. This is most suitable for queries that are non-urgent and require you to attach large files or documents. The other support channel is via the FAQ section which has answers to the most asked questions.
Usability of the Online Casino
DreamWins Casino’s website is well designed with top-notch performance and accessibility to the most important features. The navigation allows the user to find all the required items and buttons regardless of the device they are using. It is functional on iOS, Android, and even desktop devices.
You can easily play casino games online on the DreamWins platform, which offers an extensive selection of nearly 10,000 games and appealing bonuses.
Even though it does not have a mobile app, the browser interface is sufficient, and I found it quite usable. Upon opening the website, I got a user-friendly layout with purple and white aesthetics. DreamWins Casino goes beyond the visual appeal to improve your user experience. The games load quickly and the customer support is easy to reach. Additionally, I enjoyed flexibility when depositing and withdrawing my winnings via the provided methods.
DreamWins Casino Responsible Gambling Record
DreamWins Casino has a ‘Responsible Gaming’ page dedicated to helping players maintain control. On this page, I found various measures in place addressing gambling problems and promoting responsible gameplay. The casino offers tips to help players with their gaming habits. According to DreamWins, gambling should always be practised in moderation and taken as a form of entertainment and not a way to make money.
If you have concerns regarding your gambling and need to take a break, DreamWins Casino has various solutions. The first is self-exclusion which is a minimum of six months. During this time, you will not be able to access the account. It also offers links to support groups for people with a gambling problem. The two organisations I found in the DreamWins Casino Responsible Gaming segment are Gamblers Anonymous and Gambling Therapy.
DreamWins Casino Security
DreamWins Casino prides itself on being a safe and secure gambling haven for players. When testing the security standards at DreamWins Casino, I realised that the platform uses the latest casino gaming protocols, alongside SSL encryption. This means that all the data that you transmit over the website is safe.
Additionally, DreamWins has secure and trusted payment options and responsible gaming tools in place. The license is from the Curacao Gaming Control Board which means that they follow strict protocols as required. From time to time, the Curacao GCB performs audits and tests to ensure that the casino operates legally and offers a great gambling environment for players.
DreamWins Casino Fairness and Legitimacy
DreamWins Casino is owned by Silkwave Tech B.V. and operated under the Curacao license. Curacao is among the most reputable licensing authorities in the gambling industry after the Malta Gaming Authority and the UK Gambling Commission. As for fairness, DreamWins Casino employs RNG (Random Number Generators) for all its games. The RNGS produce numbers that correspond to the symbols in the game that are totally random and uncompromised or unbiased. This means that all the outcomes for the spins or rounds are completely random and unpredictable. It gives all players a fair chance at winning in the games.
DreamWins Casino Terms and Conditions
The terms and conditions page link is located at the bottom of the home page. You can find it alongside the Privacy Policy, Responsible Gaming, and Support among others. It is visible and I had no hard time finding it. Upon clicking on it, the page opens and is well-categorised in clauses. These clauses have sub-sections for easier reading depending on the issue at hand at DreamWins. The font and words used are easy to understand for any user. However, I experienced some difficulty as it seemed a little crumpled together. Players have to be keen when reading through so they don’t miss important details.
DreamWins Casino Bonus
DreamWins Casino understands the importance of rewarding its customers. This can be seen from the hefty welcome bonuses that new players get at DreamWins. Upon signing up and making a qualifying deposit, players get a bonus of up to $6000 plus 300 free spins. The bonus is spread across your first four deposits, making it one of the most attractive deposit bonuses available.
- First deposit: 100% up to 750$ plus 100 free spins
- Second deposit: 100% up to 750$ plus 50 free spins
- Third deposit: 50% up to 1500$ plus 50 bonus spins
- Fourth deposit: 25% up to 3000$ plus 100 bonus spins
In addition to these welcome bonuses, DreamWins Casino offers various other promotions, including reload bonuses and free spins available on specific days. For this bonus, you have 30 days to clear the bonus and 7 days for the spins. The wagering requirements are set at 40X, which I found high but manageable. This means that you must wager the bonus at least 40 times before you can withdraw.
DreamWins Casino Login, Contact & FAQs
How Do I Sign Up to DreamWins Casino?
Creating your account at DreamWins Casino is very convenient and straightforward. I used my laptop and completed the signup process within 30 seconds. On a smaller screen, it didn’t take more than a minute. This is because you do not require any software and all the processes can be completed over the web browser app (PWA). Here is how you can sign up and start playing.
- Navigate your Web Browser and Find the DreamWins Casino Website: You can use any web browser you deem fit or based on your device. Android users are best suited to use Chrome while Safari functions better with iOS devices. Find the official DreamWins Casino website and open it.
- Click on the ‘Sign Up’ Button: At the top right corner, you can see the ‘Log In’ and ‘Sign Up’ buttons. Since you are registering for a new account, click on the ‘Sign Up’ button.
- Enter the Required Details: It opens a mini dialogue box that requires you to enter your details. You will enter your email address and password. Choose a combination you can remember as this is what you will be using to access your DreamWins Casino account. You will also enter your phone number and select your preferred currency (USD or cryptocurrency).
- Accept the Terms & Conditions and Privacy Policy: After filling in the required information, you need to drag this button to show that you accept the terms and conditions as well as the policy on private information at DreamWins Casino. There are links to the two pages here and you can read through them to understand what is required from you as a player or user.
- Click on ‘Sign Up’ to Complete: Complete the process by clicking on the ‘Sign Up’ button right after.
- Activate Your Account: After this, DreamWins Casino will send you a URL to your inbox to activate your account. Clicking it is the only way for DreamWins to validate your account.
- Provide the Required Documents: Shortly after, you will be required to send over some KYC (Know Your Customer) documents for verification of your account.
- Login and Start Playing: Now your account is ready and you can deposit and start playing your favourite casino games at DreamWins Casino.
What Is the Contact Number For The DreamWins Casino?
In my research of DreamWins Casino, I noticed that the platform has a very strong emphasis on customer support. Players can access assistance in English, German, and Greek depending on their preferences. They have a live chat support feature as the primary contact point and are available around the clock. You only need to fill out a form with your name and email before you can start the chat.
While it uses AI technology, it is helpful and very fast. I used it and got a response within 10 minutes. On the other hand, if you are looking to speak to a real-life person, you may have to wait a little longer. You can request an escalation of the matter if it is unresolved via the AI chat feature. The two work hand in hand and offer a full-service support system.
If your enquiry is not urgent or requires you to attach files, the best way is to use the email support. During this review, I emailed them severally with different issues and got responses within 24 hours. DreamWins also has an extensive FAQ (Frequently Asked Questions) section covering a wide range of topics. This is a very valuable resource for getting all the answers you need. As you can see, DreamWins Casino does not have a phone or contact number in their support channels. However, all the above channels suffice and are adequate.
How Do I Log in to DreamWins Casino?
Logging in to your account is quite simple. It follows a similar path to the sign up only that now you do not require to fill out all the details. Here is how you can do it.
- Find the Official DreamWins Casino Website: Find the website on your browser. Like the registration process, you can use your desired browsers as long as they are based on HTML5 technology such as Chrome, Safari, and Firefox. Find the official website which has a purple and white theme.
- Click on the ‘Log In’ Button: On the home page, you will find the ‘Log In’ button at the top right corner just near the ‘Sign Up’ button. Click on it and fill out your email and password. As I mentioned earlier, these two are your login credentials and you must take care of them. If they land in the hands of the wrong people, you risk losing your account and any cash in it. If you have forgotten your password, click on the ‘Forgot Password?’ button and enter the email associated with your account. DreamWins Casino will send you a reset link in your registered email.
- Browse the Available Games: Once you login, you can now browse the available games and start playing the ones you deem fit. There is a whole collection of slots, table games, and even live variations. The best thing I noticed here is that you can filter by the game type or the provider. Even better, if you know the game by name, enter it in the ‘search’ bar and begin playing.
- Wager as Required: Like any other casino, you must fulfil the wagering requirements for you to withdraw your winnings. Ensure that you play and fulfil them before requesting a withdrawal.
- Log out Afterwards: After playing, remember to log out of your account. This keeps it safe especially when you are using public or shared devices.
How Do I Close My Account at DreamWins Casino?
In my review, I checked out all the vital pages and links at DreamWins Casino. In the Terms and Conditions, I found clause 16 which details how to close or suspend your account. According to DreamWins Casino, if you wish to close or suspend your account for whatever reason, you should contact the customer support team via chat or email.
To complete the account closure process, a player has to send an email via a registered email address briefly explaining why you wish to close your account. After this, DreamWins Casino will take up to 72 hours (from the time you put in your request) to process the closure.
In the second part of this clause (16.2), DreamWins Casino addresses the inactivity of an account. If you haven’t used your account within 13 consecutive months, DreamWins Casino considers this as an inactive account. All inactive accounts incur a maintenance fee of $5 every month. This money is secured from any balance in the account. Once the balance hits zero, the inactive account is closed. For you to have it reinstated, you need to contact the customer support team.
DreamWins Casino further states that it will attempt to notify you when your account is due or becomes inactive. The casino then gives you at least 30 days’ notice before they can begin the deduction for inactivity. It is a reasonable time within which you can reach out and stop this process.
Is DreamWins Casino a Rip Off/Fraud?
In my review for DreamWins Casino, I checked online for reviews from previous users. One of my go-to resources for user reviews is Trust Pilot since it is a watchdog platform. However, being a relatively new casino, I did not find any reviews about DreamWins Casino here.
I went ahead and checked on other platforms. Most users praised the site for having a wide range of games from the top providers in the industry. It also has an exciting welcome bonus of $6000 that hugely boosts a player’s bankroll. The website is also very friendly and upbeat giving users a great experience.
However, most people complained about the lack of a wide range of payment methods, especially in withdrawals. The convenient methods in deposits are also barred from being eligible for the welcome bonus, thus it’s a huge inconvenience for most people.
The lack of a phone number was also an issue for most people looking for an interactive customer support session. On the flip side, others praised its integration of live and AI chat support. Generally, there are no fraud or rip-off cases with DreamWins Casino. It runs on Curacao Gaming laws and ensures that players are safe and secure. All your information is safe on the platform. Even though the withdrawals are only processed in only two ways, it is fast and ensures you get your cash within 48 hours.
Do You Have to Download Software To Play at DreamWins Casino?
There are various ways to play at DreamWins Casino. The first one is by playing directly on the website. To do this, you do not need to download any software or systems. Simply navigate using your preferred browser (HTML5) and open the official DreamWins Casino website. From here, you can browse all the games and begin playing without any issues.
The second is by creating a shortcut so that you can have an app-like experience. For iOS users, you can create it via Safari while for Android works best with Chrome. Add the website to your home screen as a shortcut and open it to start playing.
At the time of writing this review, I did not find an app based on native code for players to download. This shouldn’t be a problem as DreamWins Casino has a fully-optimised platform that quickly adapts to whatever terminal you use. Whether you are on a desktop, a tablet, or a smartphone, you can get a good experience with DreamWins Casino.
As you can see, you do not need to download any software. This will only be needed when DreamWins Casino launches an app. You can play on your preferred device as long as you’re connected to the internet.
Can I Pay By Mobile at DreamWins Casino?
Pay by mobile is a budding payment method at casinos. It allows players to make deposits using their mobile phone bills and prepaid balances. Most of these platforms enable you to play without using your card or bank account details. Some of the pay-by-mobile options you can find at a casino include Payforit, Fonix, and Boku.
While in a casino, select your desired pay-by-mobile option and choose the deposit amount. You will then enter your phone number through which you get a text message with the code for confirmation. This is the code that you enter in the casino and get a confirmation message showing that you have had a successful deposit.
The only downside with this form of payment is that it can only be used for deposits and not withdrawals. This is because it charges the amount directly on your mobile phone bill. Even though this method is very convenient for deposits, DreamWins Casino does not allow for it. It is still a new gambling platform and may have a few options lacking for now. Players need to constantly check on the DreamWins Casino in case of an inclusion in future.
Does DreamWins Casino Accept PayPal Or Cryptocurrency?
PayPal is a favourite when it comes to making payments. In online gambling, it allows players to get high limits for both deposits and withdrawals. Being an e-wallet, the payments are almost instant meaning that you get your funds as soon as the casino accepts the withdrawal request. For most people, it is all about the convenience and speed.
Cryptocurrencies, on the other hand, stand out as the fastest and most reliable form of payment on gambling sites. It has no tiedown or extra service charges, or any extensive third-party verifications as it is in the conventional payment methods. If you are looking for improved safety and anonymity as a player, cryptocurrencies are the perfect choice.
In my review, I checked the available payment methods at DreamWins and did not find PayPal enlisted. However, you can still use Skrill and Neteller as they are e-wallets with the same perks. In the registration process, players are asked to choose between fiat payments (USD, and EUR) and cryptocurrencies.
DreamWins Casino is a hybrid casino that enables you to fund your account via cryptocurrencies including Bitcoin, Tether, USD Coin, and Ethereum. These are popular cryptocurrencies and you only need to have a wallet to process your withdrawals.