Pros & Cons of Hippodrome Casino
- An exclusive free spins bonus
- Games that suit various personal preferences
- A wide range of banking options
- A modern, yet extremely user-friendly site
- Responsive customer support
- Restricted locations
- Strict bonus terms
Jacob Evans is an influential figure in the world of online gambling, initially engaging with online casinos during university before moving on as a croupier in live casino games. His extensive experience from player to industry insider culminated in him launching a successful carrier in writing guides and assisting gamblers globally, leveraging his deep understanding of the online gambling world.
Everything You Need To Know About Hippodrome Casino
Facts about Hippodrome Casino
Logo | |
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Rating | 6.0 |
Company Address | 9 Empire Stadium Street, Gzira, GZR 1300, Malta |
Licence | Malta Gaming Authority, United Kingdom License |
Amount of Games | 105 |
RTP | 94.95% |
Bonus | £250 |
Hippodrome Casino Payout Rate
Hippodrome believes in fair gameplay and it also makes public RTPs or theoretical payout percentages of different games on its site. The site has a dedicated page throwing light on the theoretical RTP percentages of different types of Hippodrome casino roulette, blackjack, progressive jackpots, table games, video poker, and video slot games. There’s extensive information offered and you shall find the RTP for all the games on the site. The RTP percentages are usually in the mid-to-high 90s, with most blackjack and video poker games offering an RTP of more than 99%.
Progressive jackpot games offer some of the lowest RTPs, with the numbers going down even below 90% for some titles. The RTP range for roulette is 94.74% to 98.65%. French roulette and French roulette gold offer the highest RTPs. Almost all the blackjack gaming titles offer an RTP of more than 99%. Classic blackjack gold has the highest RTP at 99.91%. The lowest RTP for a blackjack game is 93.23%, which is for the multi-hand double exposure blackjack game. The majority of table games and video slots offer RTPs more than 95%. To know the exact RTP offered by your favourite gaming titles, visit the Theoretical Payout Percentages page on the site.
Hippodrome Casino Software
Hippodrome Online Casino has resorted to Microgaming for the gaming software. In case you weren’t aware, Microgaming is among the biggest and well-known names in the online casino software industry. The company has been powering the top online casinos in the world since 1994. The reason Microgaming is preferred by many online casinos is for its zero tolerance toward poor quality and its keenness to incorporate the latest and greatest online casino-related technological advancements.
Hippodrome has a reputation of its own, which prompted it to associate with Microgaming. The latter not just maintains operations on the site, but also provides almost all the games you would come across on Hippodrome Online Casino. Besides supplying close to 300 high-tech games, Microgaming’s gaming technology also ensures seamless web-based gameplay. Microgaming isn’t the only company offering games to Hippodrome though; NetEnt is also offering its share.
Hippodrome Online Casino offers more than 450 games, from video poker games and Hippodrome casino slots to many other games. The popular slot games are Tomb Raider, The Dark Knight, and Jurassic Park. Popular progressive jackpot games are Fruit Fiesta, Mega Moolah, and Jackpot Deuces. Quality video poker games include Deuces Wild, Aces & Faces, All Aces Poker and Joker.
Hippodrome also offers live casino games. The gaming options include top-quality blackjack, baccarat, poker and roulette games. There is also a Hippodrome mobile app for iOS devices. The compatible iOS versions are 8.1 or later. There is no official Android app, however, which could be downloaded directly from Google Play. But that should not be a problem as the mobile-optimised website can be accessed from any mobile device or via any operating system, including Blackberry, Windows Phone and Symbian.
Payment Methods at Hippodrome Casino
Hippodrome Online Casino’s payment methods are quite varied and robust. You’ve got Visa, MasterCard, Maestro, PayPal, NETELLER, Paysafecard, and Entropay for making deposits. All these options are available for withdrawal too, only excluding Paysafecard and Entropay. Card transactions are both efficient and quick and the approved transactions get credited automatically into your Hippodrome gaming account. Depending on the country you are positioned in, your payment options may vary. Your options could be limited to a couple of methods.
PayPal lets you securely receive and send money online at Hippodrome Casino, without exposing your card or bank account information. Having a NETELLER is akin to having a personal online wallet. Paysafecard is fast and safe too, just like card payments. Entropay is basically like having a prepaid account. Registering for an Entropay account would get you a virtual Entropay MasterCard or Visa card that could be used for making purchases online. Regular debit cards can be used to load the Entropay account.
Identity verification is a must for a user to successfully deposit or withdraw money from the account. Also, there is a minimum withdrawal requirement. This rule is in place to cover the fees the casino incurs for processing payments. The minimum withdrawal amount is £10. The minimum sum to be deposited is £10, with no upper limit. However, since Hippodrome Online Casino acknowledges responsible gambling, you can set the maximum deposit limit in case you wish to.
Withdrawal Times at Hippodrome Casino
When a withdrawal is requested, Hippodrome moves the money into a brief pending phase (usually 24 to 48 hours) before the Payments team processes the request. The funds are then processed and delivered to you via the same payment method you used for making a deposit. In case there is a withdrawal limit or restriction on the particular method, the funds would then get transferred via another route of your choice. An email would be sent by the casino to confirm the withdrawal status. A withdrawal could be a single payment or the funds shall be disbursed in increments, based on the withdrawal requirements/rules and payment option.
Once the processing is done and the money is being disbursed, it could take some time for the money to show up in your personal account, depending on the method of payment. For instance, it may take two to five business days for the money to reach your debit card. Bank transfers would also take the same amount of time. An online wallet would be much faster – anywhere between 24 to 48 hours. Cheque payments can take a week to three weeks.
Any money won can be withdrawn only if certain wagering requirements have been met. The exact wagering requisites can be found in the Terms and Conditions or any other relevant page. Your account’s cash balances can be withdrawn any time.
Hippodrome Casino Live Chat and Customer Support
The Hippodrome Online Casino support is available 24/7, seven days a week. You can get in touch with the support team via email and live chat. There is also a telephone number you could call on. There are dedicated phone numbers for the UK and Canadian residents and another number for players from rest of the world.
The live chat feature is great. To get rolling with the communication tool, you must provide your name, email address, and username. Once the necessary information is provided, you would get a response from the other end almost instantly. However, you could be asked to confirm your date of birth, mobile number, and postal code before you could continue chatting.
That said, you need not be a registered member to start chatting. You can start talking to the representative as a guest. Overall, the live chat functionality is great and the agents are quite courteous and willing to assist. If you’re not much in a hurry, you can take the email route – the email address is [email protected]. The benefit of contacting support via email is you get a copy of the ‘complaints process’ for future reference. Players from the UK can use this email address: [email protected].
The Contact Us page also has a FAQs section that offers you information relating to your login credentials, withdrawals, wagering requirements, bonuses, and account verification. Check if the information provided addresses your problem before you contact support. By the way, there is also the option to snail-mail Hippodrome. The postal address can be found in the ‘terms and conditions’ of the site.
Hippodrome Casino Responsible Gaming Record
Responsible gambling is all about having fun at the casino but not going overboard or taking the activity a bit too seriously. Quite a few people gamble primarily for the potential money to be won and less for the fun part, and that is when trouble brews. A responsible gambler would never spend more money than what he could afford to lose.
Problematic gambling is not just about losing money, but it could have a detrimental effect on your relationships too. It could lead to anxiety and stress and hamper your productivity at work. Hippodrome Online Casino, therefore, offers help to people who have gambling issues.
Hippodrome’s commitment toward making sure it offers a safe and responsible gambling environment entails prevention of underage gambling and criminal behaviour, taking care of user account information, and ensuring all monetary transactions happening on the website are secure. The practice also comprises delivering an ethical and fair service.
Hippodrome also offers some tips to players to stay on track and not deviate. The words of wisdom are basically keeping things fun, not spending a lot of money, keeping track of gameplay, and being logical and not relying on probabilities. The casino also has some great tips for people who know of someone having a gambling problem and would like to bail them out.
Hippodrome Casino Security
When playing a casino game online for real money, the security measures employed by the site is as important as the quality of gaming or the gaming options available with the site. Hippodrome Online Casino’s Internet security experts are continually on top of the latest and most advanced online safety measures and ensure fresh safety features get incorporated at Hippodrome. All financial transactions on the site are safeguarded by SSL digital encryption. Moreover, the casino has the eCogra approval seal too.
Also, Hippodrome holds two reputed licenses. Though these licenses do not directly indicate the quality of security at the casino, they do lend some amount of credence in that regard. Moreover, the concerned registration firms do their due diligence and strict testing before certifying a service provider. If Hippodrome was weak on the security front, the licenses wouldn’t have been bestowed by the two organisations.
Hippodrome Casino Fairness and Legitimacy
Hippodrome, as per its declaration, is committed toward doing everything it could to provide its players with an enjoyable and fair gaming experience. Not to mention, Hippodrome Online Casino’s management is taken care of by Betway Limited, which is a Maltese-registered firm. The company certainly knows how to manage a casino site and keep its users happy by offering them a safe, fun and fair place to gamble. Hippodrome also conforms to many local laws to ensure fairness in its operations. There is zero tolerance toward cheating or illegal activity on the site.
All the games on the site are run via a certified RNG (random number generator) that gets tested regularly. This makes sure all the gaming results are fair, random and cannot be tampered with. Also, as aforementioned, the site lists out the RTPs for different categories of games. This brutal honesty is something only a fair and legitimate site can put up with.
Also, after having registered with the site and made your first deposit, you should verify your age within 72 hours or three working days from the date of the initial deposit made. In case you do not verify, your gaming account would be frozen and no gambling would be allowed until the age verification process is complete.
Hippodrome Casino Terms and Conditions
Hippodrome Online Casino’s ‘terms and conditions’ page is probably the best when it comes to layout. The information on offer is well-written and exhaustive and still doesn’t manage to look overwhelming. And a lot of credit for that should go to the indexed topics on the right side of the page. The terms and conditions cover every aspect of the casino, including user account creation, payment options, bonuses, responsible gambling, customer support and complaints, etc. If there is anything, in particular, you would like to know about the site, this page shall let you in on them all.
The page talks about bonuses in great detail too – discussing the specific terms and conditions, promotional offers and wagering requirements, free promotional offers and their withdrawal limits, and eligibility. The terms state that if a bonus is granted without the need for a deposit, Hippodrome could restrict the bonus sum that you could withdraw. This restriction applies to all free casino spins and free casino bonuses that don’t require a deposit.
The terms and conditions are not just clear and in detail but they are extremely fair too. Never, while perusing the terms, would you come across certain stipulations and conditions being heavily in favour of the casino or any other party. If you feel there are certain discrepancies, you can always get in touch with customer support.
FAQ
How do I sign up for Hippodrome Casino?
A sign-up or registration is not mandatory to play games on the site. You can play games on the site for free without signing up, but a registration is necessary to play games for real money. And the registration process is quite straightforward.
Head to the website and you’ll see the registration button right away. Click the option and you’ll be introduced to a three-step registration process. On the first page, type in your username, email address, and password. On the next page, you would be providing your personal details: name, date of birth, gender, language (default is English), and preferred currency. The currency options are U.S. and Canadian dollar, British pound and euro.
The third page of this process deals with contact details, wherein you would be providing residential address and mobile phone number. To register, you should be 18 years or more of age and confirm the same before completing registration. You would also have to agree to the terms and conditions and receiving the welcome bonus. The age details would be confirmed after the registration, probably when providing your payment details.
What is the contact number for Hippodrome Casino?
As aforementioned, the casino has three telephone numbers for the support service. The UK number is 0-808-238-9840. The number is toll-free, which means you would not be charged for your calls. Unlike live chat and email, the telephone number is not available for service 24/7. This number is only for casino users or people who have questions and doubts relating to opening a Hippodrome Online Casino account, playing games on the site, account verification, betting limits, etc. Kindly note, the telephone calls could be recorded.
How do I log in to Hippodrome Casino?
To log in to Hippodrome Online Casino, you should be a registered member. If you’re not signed up to the site yet, first get yourself registered. Once the registration process is complete, you may go ahead and log in. To log in, launch the website and you shall see a red colour button with the text ‘login’. Click the virtual button and enter your username and password in the box that pops up.
Once you have logged in, you can start playing games on the site – for free or real money. Having signed in would present you with a more customised version of the site, as you would be able to find out the games you’ve played before, the bets made and money won, wagering requirements to fulfil, money withdrawn and withdrawal status, etc. If you’re having any issues logging in to the site with the correct login credentials or you’re unable to access certain aspects of your account, contact customer support for assistance.
How do I close my account at Hippodrome Casino?
There is not much mentioned about account closure on the site. Probably, Hippodrome is not too keen on letting its users go and it, therefore, wants to make the process as less transparent as it possibly could. Though there are not any clear instructions on how to close your account, you can always get in touch with the casino’s ever-reliable and ever-accessible support team to have your account closed.
Is Hippodrome Casino a Rip Off/Fraud?
Hippodrome Online Casino is a digital variant of the Hippodrome Casino, which is not just the biggest casino and most popular casino in London but is also known as an entertainment centre. Betway Limited, which manages Hippodrome online casino, has Maltese Gambling Commission and UK Gambling Commission licenses. Both these jurisdictions are very strict and reliable as far as compliance to rules and regulations goes.
Around the web, the reviews of the site aren’t overwhelmingly positive, solidifying the opinion that Hippodrome is not a fraud. There have been certain users and independent review websites that have their issues with Hippodrome’s reliability and overall trustworthiness. Much of the issues surfacing relate to the affiliate promotions aspect of the website, which is being directly handled by Betway Partners. If Hippodrome wants to improve on its reputation and trustworthiness, it must have to mend things on that front.
Do you have to download software to play at Hippodrome Casino?
To start playing games on the casino, you are not expected to download any gaming software. You can play games natively or right on the website. The Flash games run smoothly and without any troubles, provided you have a steady and fairly speedy Internet connection. To access the games, you’ll have to set up a player account. A PC or Mac would be fine for desktop gaming.
The casino site is optimised for mobile devices and the games play seamlessly even on the smaller screens of mobile devices. This is the reason why Hippodrome doesn’t offer software to download. That said, not all games may be optimised for smartphones and tablets. Some of the games may not produce the same excellent sound effects and graphics like when playing on desktops and some games may not play at all.
Can I pay via my mobile at Hippodrome Casino?
There is no option to pay by mobile at Hippodrome Casino. However, this should not be much of a problem because Hippodrome offers more than a handful of payment options (including PayPal). Also, mobile payments aren’t that widespread yet. The majority of reputed online casinos have not embraced mobile payments and it’s not surprising to see Hippodrome following suit.
Does Hippodrome Casino accept PayPal?
Hippodrome Casino does accept PayPal. This should be great news for people who depend a great deal on PayPal for their online financial transactions. PayPal is not just a secure and safe mode of payment, but it’s also a lot more convenient and quicker since there is no typing in bank account details card information while making payments. All necessary information is already linked to PayPal, which works as the interface. This PayPal association also lends to Hippodrome’s credibility or reliability since PayPal doesn’t partner with dubious online casinos or e-retail platforms.